How we can help

What support we offer

From assisting you with filling out a housing application form or arranging a medical appointment to dealing with inaccurate electricity billing. Our team is equipped with the knowledge and ability to deliver a wide range of services to meet your changing needs. Our drop-in centre in Grangemouth is a welcoming space for migrants and local residents, where you can have a cuppa, meet new people and even get free access to telephone, computer and Internet.

Accessing our services

We provide support in the following ways:

  • Face to face support in our office in Grangemouth or Denny
  • Over the telephone
  • Virtual support via Zoom, Viber, Whatsapp, Facebook messenger
Please bring all paperwork relevant to your appointment and appropriate documents / reference numbers.
Our services are
  • Free of charge
  • Open to all
  • Confidential and impartial
  • Focused on your needs and opinion

Support services in Denny

Our outreach surgery in Denny is held every Friday afternoon, 1pm -5pm. Our team can assist you with managing your Settled Status account, forms filling, benefit entitlement checks, consumer rights and advocacy and a lot more.

We can help you to:

  • Feel supported in accessing services, health care, education and employment. You get help with things like paperwork and understanding British work culture.
  • Gain confidence in using conversational English, by having someone to chat with who will give you positive support and encouragement.
  • Gain an in-depth understanding of British culture, and the local community, through participating in our project activities.
  • Have a voice! We will advocate for you if and when needed.

Our services

Form filling

Filling in an application form can be a stressful and daunting experience, especially if you do not understand the instructions or the questions the form is asking. So let us help you! We can assist you with filling in various paper and online forms and will make sure all the required paperwork is included.

Click the image above to read more.

Advocacy support

We offer free information, advice and advocacy support to migrants and people whose 1st language is not English and who are experiencing problems with accessing public services, housing, healthcare, welfare benefits, consumer rights and employment.
Click the image above to read more about our advocacy support.

EmployABILITY support

Looking for work? Would you like help with creating a CV to draw attention to your strengths and target a specific job? Do you need help filling in forms or wondering what to write in the additional information section? Let’s look together?

Click the image above to read more about our employability support.

Digital Inclusion

EU Settled Status

Learn Together group